September 2020 - PLEASE NOTE: I am not accepting new clients at this time. Please email me if you have any questions. Thank you, Susan

My Résumé

TESTIMONIAL:"Susan is the perfect trusted facilitator for busy business owners. She's focused, smart, honest, hardworking, resourceful and devoid of personal dramas that sometimes get in the way of consistent performance and great results." Larry Dyer, Larry Dyer Photography

Core Competencies

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Computer Proficiencies

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Online Services

If you need a service that is not listed on this page, please contact me. I can learn anything and learn it quickly.

A Sampling of Tasks I Can Manage For You

Please note: I am not proficient at sales and marketing. I know the bare bones basics for social media only.

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My Background

In 1987 I started my own company, Haley Productions. It began as a murder mystery dinner theater company and in 1993 I expanded it to include corporate scavenger hunts. At that time I also adapted the murder mystery dinner scripts and scavenger hunts to sell as do-it-yourself downloadable games and I began creating kids' games. These downloadable games became so lucrative I was able to close my mystery dinner theater and my facilitated scavenger hunt business. Haley Productions' Interactive Games now just about runs itself, 24/7; the online order processing is automatic and all games are immediately downloaded at checkout. I love the total experience of running a small business and feel this hands on knowledge makes me uniquely qualified as a skilled virtual assistant. While I'll always have projects to do for Haley Productions, I need more projects to keep me busy - YOUR projects (which will ALWAYS be my priority).

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Service Area

ANYWHERE IN THE U.S. San Francisco, Petaluma, CA and Marin County (Corte Madera, Fairfax, Greenbrae, Larkspur, Mill Valley, Novato, San Anselmo, San Rafael and Tiburon). The East Bay (Alameda, Albany, Berkeley, Brentwood, Castro Valley, Concord, Danville, Dublin, El Cerrito, Emeryville, Fremont, Hayward, Lafayette, Livermore, Martinez, Oakland, Orinda, Piedmont, Pinole, Pleasant Hill, Pleasanton, Richmond, San Leandro, San Lorenzo, San Ramon, San Pablo, Sunol, Union City and Walnut Creek). The Bay Area Peninsula (Atherton, Belmont, Brisbane, Burlingame, Daly City, Foster City, Half Moon Bay, Hillsborough, Los Altos, Menlo Park, Millbrae, Mountain View, Pacifica, Pescadero, Palo Alto, Redwood City, San Bruno, San Carlos, San Mateo and Woodside). Napa and Sonoma.

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Professional Experience (partial list)

Haley Productions’ Interactive Games – Petaluma, CA, 1987 - Present
Founder, Owner, Writer, Game Designer
Design and sell downloadable scavenger hunts, murder mystery dinner party games, team building activities and kids' games. Handle all administrative tasks, database management, bookkeeping, customer service, sales and marketing, social media, e-newsletters, web design and maintenance, search engine optimization and maintain an online shopping cart. Website

Pets For Patriots – Long Beach, NY, 2011 - Present
Director of Administration + Projects
In 2011, I joined Pets for Patriots as a volunteer, during which time I managed all in- and out-bound writing projects, program print orders, administration of the Veterans’ Pet Food Bank Program and other critical tasks.

In October 2013 after more than two years as a dedicated volunteer, I was invited to join Pets for Patriots as their Director of Administration + Projects. In addition to my previous duties, I now manage all shelter and veterinarian applications, and document veteran pet adoptions. I'm on call to the founder and director for any as needed projects, research and office tasks. Website

Leader Success - San Francisco, CA, 2012 - Present
Director, Program Management
Remotely provide ongoing and as needed administrative support for the CEO and entire team: including but not limited to project management for training sessions, research and all office tasks including PowerPoint presentations. Website

Eurous Global Leadership Group, LLC - Mill Valley, CA, 2016 - Present
General Administrative Assistance
Remotely provide ongoing and as needed administrative support including creating SOWs and contracts using Adobe Sign.

Lily's Legacy Senior Dog Sanctuary - Petaluma, CA, 2016 - Present
Administrative Assistant + Dog Caregiver Volunteer
As-needed desktop publishing including newsletter, miscellaneous office tasks and web maintenance. Some social media. Take care of sanctuary dogs (walking, some training, socializing). Website

Dave Smith & Co., Inc., Safety|Ergonomics|Risk|Expert, Lafayette, CA, 2016 - 2019
General Administrative Assistance
Remotely provide ongoing and as needed administrative support including proofreading and editing technical manuals. Website

Three Rivers Guide Service - Weed, CA, 2007 - 2018
General Administrative Assistance and Web Maintenance
As-needed desktop publishing, miscellaneous office tasks and web maintenance. Website

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