Core Competencies Professional Experience Computer Proficiencies Software Online Services My Background
Virtual Administrative Assistant & Project Management Services
for the San Francisco Bay Area and anywhere in the U.S.
TESTIMONIAL
"I was in a bind trying to format a document for a presentation the next day - Susan cheerfully came to my rescue and delivered a high quality product in a very timely manner - I will definitely use her services again and highly recommend her for your virtual assistance needs!" - Julie Burns, Language Access Consultant, Santa Rosa, CA
DO you have a huge and growing to do list of office tasks and not enough hours in the day to get them done?
DO you have projects you want and need to tackle but just don't want to do them or know how to do them (and you just don't have time to learn)?
DO you feel stressed about what ISN'T getting done?
DO you want to grow your business (or non-profit) but find that your daily office tasks are pulling your focus away from actively working on that all-important goal?
If you're answering 'YES' to any of these questions, contact me today! I'm your go-to gal - I can help. It doesn't matter where you live. It doesn't matter what time zone you're in. That's the beauty of being "virtual". I can help get those office tasks and projects OFF your to-do list.
As a virtual assistant, I offer ongoing and as-needed administrative and project management support
to small businesses & individuals. BONUS: Having several successful small businesses myself,
I'm a great sounding board and advisor for your small business issues.
Serving: San Francisco, The East Bay, Marin County, The Bay Area Peninsula, Sonoma, Napa
and anywhere in the U.S.
Call me for a complimentary consultation: 415-260-6051
Not sure about this virtual administrative assistant idea? Hire me for one hour (or more) and I'll give you an additional 30 minutes of my time for FREE! Click here for more details.
Why hire me as your virtual assistant? Read my Google Knol,
"10 Benefits to Using a Virtual Administrative Assistant"
TESTIMONIAL
"Wow, you not only do the work, you can actually explain why, and then demonstrate it. You may have single-handedly saved my life! It would be hard to overestimate my confidence in you. I am seriously impressed with your work, Susan! Fast, knowledgeable & very professional." - Mae Clark, Plenty Productive Landscapes, Richmond, CA
- Highly accomplished professional with diverse experience poised to transition to virtual assistance and/or project management position.
- Offer outstanding administrative and project management skills.
- Exceptionally well organized, efficient and disciplined.
- Excel at multi-tasking and time management.
- Possess well-developed interpersonal skills.
- Business administration expertise.
- Strong coordination skills to work with management, cross-functional teams and vendors/clients in the execution of daily tasks.
- Exceptional team leader with strong ability to generate and maintain records, oversee projects, keep team on track and meet deadlines.
- Versatile in many computer operating systems and programs.
- Excellent written/verbal communication skills.
- Tenacious problem solver, including but not limited to computer issues.
- Skilled at web site design and maintenance as well as search engine optimization.
Haley Productions’ Interactive Games – Richmond, CA, 1987-Present
Founder, Owner, Writer, Game Designer
Design and sell downloadable scavenger hunts, murder mystery dinner party games, team building activities and kids' games. Handle all administrative tasks, database management, bookkeeping, customer service (including order follow up), sales and marketing (including pay per click campaigns, press releases and e-newsletters), web design and maintenance, search engine optimization and online shopping cart.
Susan Zemanek Web Design – Richmond, CA, 2005 – Present
Web Designer, Search Engine Optimization Specialist
Design, overhaul and maintain web sites for individuals, small businesses and first time web site owners; optimize web sites for search engines.
Susan Zemanek Virtual Assistant Services – Richmond, CA, 2005 – Present
Virtual Assistant, Project Manager
Remotely provide administrative and project management support to businesses, non-profits and individuals.
Rural Heart Centers of America – Green River, WY, May – September 2009
Executive Virtual Assistant
Provided administrative support to the general organizational operations of this non-profit. Worked directly with the founder and chairwoman as her executive assistant. Maintained her calendar and appointments. Set up and organized virtual meetings using Web-Ex and GoToMeeting. Set up and organized monthly Board of Director virtual meetings, took minutes, created meeting agendas. Corresponded by phone and email with vendors, hospitals, doctors, medical facilities, government agencies and government representatives in Wyoming, Texas, Arizona and Washington D.C. Generated and maintained records and reports. Created a database of contacts. Maintained a library of documents including legal documents such as non-disclosure agreements. Maintained a project/task sheet for the Board of Directors. Did online research including research for executive salaries, BOD code of ethics and job descriptions, grants, hospitals, doctors and other medical facilities. Used Visio to create Board of Director organizational charts for all RHCA entities. Wrote letters, filled out insurance applications, created content for web site such as important meetings announcements and performed other miscellaneous office tasks.
Castle Rock Web Designs – Green River, WY, May – September 2009
Project manager, web designer, search engine optimization specialist
Designed and optimized web sites for search engines positioning. Managed all projects and design staff. Kept team on task and on schedule. Corresponded with clients and created client agreements. Used IStock to populate sites with photos.
Computer Proficiencies including, but not limited to...
- Desktop publishing
- Data entry & processing
- Word processing
- Editing/proofreading
- Internet research
- Web site design (HTML & CSS)
- Web site maintenance/content management
- Mailing list administration
- Domain/hosting account set-up
- Miva Merchant 4 & 5 e-commerce set-up/management
- Search engine optimization
- Pay Per Click advertising account management
- Newsletter/e-newsletter creation and management
- Press releases
- Computer tech support and issue resolution
- Excel
- Publisher
- Word
- PowerPoint
- Outlook
- Adobe Dreamweaver CS4
- Adobe Photoshop CS4
- Adobe Acrobat 9
- Mozilla Thunderbird
- Quicken
- Group Mail
- Web Position Gold
- Google Analytics
- Google Adwords
- Google Webmasters Tools
- Google Maps
- Yahoo Local
- Yahoo Sitesearch
- Bing Local
- Bing Webmaster Center
- Sharepoint
- PayPal
- Shopping cart payment gateways and merchant services
- Miva Merchant 4 & 5 e-commerce
- ENewsletters Online
- Mailchimp
- Constant Contact
- GoDaddy.com
- Various web site hosting control panels
- Web Ex
- Go To Meeting
- IStock
- Salesforce
If you need a service that is not listed on this page, please contact me.
In 1987 I started my own company, Haley Productions. It began as a murder mystery dinner theater company and in 1993 I expanded it to include corporate scavenger hunts. At that time I also adapted the murder mystery dinner scripts and scavenger hunts to sell as do-it-yourself downloadable games and I began creating kids' games. These downloadable games became so lucrative I was able to close my mystery dinner theater and my facilitated scavenger hunt business. Haley Productions' Interactive Games now just about runs itself, 24/7; the online order processing is automatic and all games are immediately downloaded at checkout. I also have a web design, search engine optimization and web maintenance business. I love the total experience of running a small business and feel this hands on knowledge makes me uniquely qualified as a skilled virtual assistant. While I'll always have projects to do for Haley Productions, I need more projects to keep me busy - YOUR projects.
Susan Haley-Zemanek 415-260-6051 susan@skilledvirtualassistant.com
